Animal Ark Veterinary Centre

24 Hour On-Site Care & Emergency Service

020 8599 8544

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Client Care Crew


Scott heads up the Client Care team as Client Care Team Leader. 

Scott joined animal ark in August 2017. He has a degree in Zoo Management from the University of Chester & Reaseheath College.

Scott has previously worked at Colchester Zoo where he worked with tigers, wolves, hippos & birds of prey.

Scott is a people person and joined Animal Ark so that he could work with both animals and humans!


Nikki is one of the longest serving team members at Animal Ark, joining us in 2003.

Nikki started life here as a trainee veterinary nurse. She then went on to become Nursing Manager and Client Care Manager before starting a family. Nikki is now responsible for insurance claims processing, which may not sound the most exciting of topics, but it is a very important aspect for our clients to help them afford appropriate treatment for their pets.

In her spare time, Nikki enjoys spending time with her family.


Jodi  joined Animal Ark in March 2015 helping clients with their accounts.

Prior to joining Animal Ark Jodi worked in the financial sector within the motor trade so is a whizz with numbers.

She has three young children that keep her busy on a day-to-day basis and in her free time enjoys going to the gym.



Karolina joined Animal in 2018 after a number of years experience in reception/admin. 

She enjoys meeting new pets and breeds that are not common. 

Karolina has a creative side, in particular photography.  



Rosie has lived in London all her life. After studying travel & tourism and working her way into a supervisory role in retail for a well known international brand, she followed her passion and joined Animal Ark in 2019.

Rosie enjoys the care and compassion that is involved in animal care, while focusing on helping the owner.  

Rosie loves to travel, discovering new places and exploring cultures, happy to walk around an interesting city all day long.  Her long term wish is to have a period where she can travel and work across different places.