Animal Ark Veterinary Centre

24 Hour On-Site Care & Emergency Service

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Animal Ark – COVID-19 (Coronavirus) November 2020 Update

Posted by Lyndon Basha in News, Special Offers & Alerts | Article permalink on Nov 01 2020

We can now offer additional services for our patients, while still adhering to COVID-19 social distancing rules. Any additional services we can offer will depend on a risk assessment which considers the safety of our clients and teams along with the welfare of your pet.

As a Practice, we have been preparing for how we will work in the ‘new normal’. We will be providing the same high-quality services, with the same friendly, caring people, just delivered in a slightly different way.

Guidance for attending your appointment:

To keep everyone safe, a small number of clients may be able to come into the practice. When you book an appointment, we will confirm the arrangement for when you arrive and will advise on how we’re maintaining social distancing. This will include measures such as:

  • Remaining 2m apart
  • Advising that clients wear face coverings where possible
  • Asking that all clients use hand sanitiser when entering and leaving the Practice
  • Screens will be positioned at our reception desks and our teams will be wearing masks

We will also be taking cash and card payments. Card payments would be preferable.

We have made these changes as the health and wellbeing of our patients, clients and staff is our number-one priority.

Thank you for your continued understanding during this time. We remain committed to delivering the best care for your pet and if you have any questions, please do not hesitate to get in touch.