We believe two of the most important aspects of veterinary care is firstly, carrying out a full examination on the patient, and secondly listening to our clients and what they have to say about their pet's health.

This is achieved by carrying out consultations in a relaxed atmosphere.

As such, we allot fifteen minute consultation periods, which is some 50% more than the industry average.

Our length of consultations provides our crew the opportunity to carry out a full physical examination and the opportunity to listen to you.  From this, we can discuss your pet's healthcare requirements allowing you to make an informed decision.

We also provide larger than average consultation rooms, with lots of natural light, which helps put both your pet and you at ease.

The exact length of the consultation will depend upon the individual circumstances.  For example, a consultation involving a complicated skin condition may require a little longer than the standard allotted time.  Alternatively, a less complicated condition that you are familiar with may require less time.

At the end of the day, our approach is to spend as much time as is required to ensure the needs of both you and your pet are met.

The Cambridge dictionary defines a consultation as 'to discuss something with someone before you make a decision' and that is how we interpret our role - discussing your pet's healthcare needs and answering your questions to allow you to make an informed decision.