Animal Ark Veterinary Centre

24 Hour On-Site Care & Emergency Service

020 8599 8544

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Client Care Crew


Debbie joined Animal Ark in 2010. Debbie is Team Leader for the client crew.

Debbie had over 23 years working in the veterinary industry before joining Animal Ark.

Debbie is the current record holder at Animal Ark for ‘talking the longest without taking a breath’.

In her spare time, Debbie’s family keeps her busy, along with her cats, Tom and Ollie, her tortoises, Randy and Tommy and plenty of koi fish.


Victoria joined Animal Ark in April 2017. Before this she studied Animal Management at Writtle College, worked as an Assistant Manager in a Pet Store, and a Customer Service agent for an insurance company.

Victoria has been brought up around a variety of animals and has a real passion for them all. She is also very chatty and loves to talk ‘pets’.

Outside of work, Victoria is kept busy with her hair and make-up addiction and looking after her furries which include a Birman cat called Misty, two crossbreed dogs (Buzz and Honey), two rats (Lilo and Stitch), and a huge tank full of marine fish which takes up all the room in her flat.


Scott joined animal ark in August 2017. He has a degree in Zoo Management from the University of Chester & Reaseheath College.

Scott has previously worked at Colchester Zoo where he worked with tigers, wolves, hippos & birds of prey.

Scott is a people person and joined Animal Ark so that he could work with both animals and humans!


Dione joined Ark in July 2017. She previously had a career in stockbroking, and more recently when her children when younger, was the office manager for a well known leisure facility for a number of years.

From a young age, Dione has always had a great love and passion for all animals, their welfare and conservation and is currently actively involved with a number of animal charities raising money and awareness to this end.

Dione has 1 dog and 3 cats (1 of whom was rescued via the Ark), and sponsors a dog in Romania. In her spare time, Dione likes walking her dog, sightseeing and visiting new places, spending time with her family and friends and getting out to Spain whenever possible!


Noelle joined the reception team at the end of 2017

Noelle has a bit of an arty background and is a restless soul, having spent two years travelling and working in Australia in agricultural roles. These included administration and field work.

Noelle loves animals and has a handful of a pug called Todd who keeps her in mischief.


Nikki is one of the longest serving team members at Animal Ark, joining us in 2003.

Nikki started life here as a trainee veterinary nurse. She then went on to become Nursing Manager and Client Care Manager before starting a family. Nikki is now responsible for insurance claims processing, which may not sound the most exciting of topics, but it is a very important aspect for our clients to help them afford appropriate treatment for their pets.

In her spare time, Nikki enjoys spending time with her family.


Jodi  joined Animal Ark in March 2015 helping clients with their accounts.

Prior to joining Animal Ark Jodi worked in the financial sector within the motor trade so is a whizz with numbers.

She has three young children that keep her busy on a day-to-day basis and in her free time enjoys going to the gym.


Hannah joined Animal Ark in 2018 and handles client insurance claims.

Hannah has experience in working with large insurance companies. She has returned to the UK from helping manage a family business in southern Spain.

Hannah has two border collies – Archie and Milo – who are brothers, a keen interest in horses and one of her fondest memories is swimming with dolphins while living in Mallorca.